Billion Auto – Inbound Phone Representative
Billion Automotive Customer Service
|Billion Automotive in Sioux Falls is currently seeking full time Customer Service Representatives for Inbound Phone Calls in our Business Development Center!
Assist our sales team in matching customers to vehicles! These positions involve strictly inbound phone calls… no cold calling, and no sales!
The Business Development Center (BDC) Customer Service Representative is responsible for receiving all incoming calls, establishing relationships with customers, collecting data, scheduling appointments, and directing calls to appropriate departments.
Starting wage is a base rate of $11.50/hour. Wage can be up to $12.50/hour based on performance.
We are currently hiring for our evening shifts with hours being 11:00am-8:00pm Monday-Thursday. Every other Friday and Saturday 9:00am-5:00pm.
ESSENTIAL FUNCTIONS AND BASIC DUTIES:
We offer a competitive benefits package to all full-time employees including: health, dental, vision, disability, and life insurance and 401(K) with employer match after 1 year.
We are an Equal Opportunity Employer (EOE).
|QUALIFICATIONS, KNOWLEDGE, AND SKILLS
• Strong verbal and written communication skills
• Ability to document notes thoroughly while delivering results and meeting goals
• Task orientated, detail driven, self-motivated
• Ability to think quickly, identify and resolve customer questions or concerns.
• Knowledge of the automotive industry
• Exceptional organizational skills
• Proficient computer skills, including typing, navigation, and ability to multi-task
REQUIRED EXPERIENCE /EDUCATION
3604 South Westport Avenue
Sioux Falls, SD 57106
APPLY ON OUR CAREER SITE: http://billion.hireclick.com/jb/inbound-customer-service-phone-representative-sioux-falls-sd/view/1710
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