Bitter Cold Keeps Sioux Falls Heating Companies Busy

Employees Working 16 - 18 Hour Days

The cold temperatures are keeping many Sioux Falls businesses busy, especially those who deal with keeping people warm. And one local heating company says they’re receiving double the number of service calls they would get on a normal winter day.

The cold weather means big business for heating repair companies in the Sioux Empire.

“We’re a little busier,” said Bob Kriese, Waterbury Service Manager. “We’re seeing a few more break downs, the equipment is running harder, longer, and in-between cycles.”

The phones at Waterbury Heating and Cooling have been ringing off the hook.

“A little bit ago, we had all five lines filled,” said Kriese. “So we’re busy.”

Service Manager Bob Kriese says the majority of the calls that come in deal with “no-heat” in the house.

“Everything gets fatigued when it’s working hard like this,” said Kriese.

Kriese says it’s important to have a properly working furnace for two reasons.

“First of all, it’s the safety of life,” said Kriese. “We don’t want anyone to fall asleep and not wake up.”

He also says a regularly serviced furnace will keep homeowners from dealing with broken pipes, or frozen lines.

“We do use gas so there’s carbon monoxide with exchangers with cracked heat exchangers or properly vented pipes,” said Kriese.

And he says that’s where the danger lies.

While the busy season for Waterbury may be far from over, Kriese says he and his staff are doing everything they can to make sure South Dakotans are warm this winter.

“We’ll keep going, move forward, get to everybody and make sure they’re safe and sound,” said Kriese.

Because of the cold weather, employees at Waterbury are working 16 to 18 hours a day. And they expect the next couple of weeks to be busy as well.

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