Hurricane Season Keeping Local Travel Agents Busy
SIOUX FALLS, S.D. – The 2017 Atlantic hurricane season is rivaling past seasons for most active, and there’s still a third of the season to go. Residents were recently evacuated in places like Texas and Florida. But what happens when these areas are expecting visitors?
Lorie Buus with All About Travel in Sioux Falls says unfortunately some destinations are destroyed. But she says they work with airlines and resorts to accommodate travelers.
“They give us what’s called waivers,” said Buus. “These waivers allow us to make some changes so they’re not losing the value of their ticket. The resorts will typically issue a refund to the client.”
Buus says the agency will do everything they can to help travelers. However, she stresses that clients should take extra caution during hurricane season and consider trip insurance.
“We highly recommend the insurance,” said Buus. “So they’re covered in the event something does happen.”
Buus says she gets many concerned customers when storms are brewing, but she says until the storm hits, they can’t give them any options.
“I had a family that was scheduled to go to Disney when Irma was coming through and it was five and a half hours on hold trying to get their trip changed and find out answers,” said Buus.
Buus says instead of scrambling to make new plans on your own, a travel agency has the resources to help when a crisis does happen.