Claims Research Associate

CCC Information Services Inc

Job Location:

Sioux Falls, South Dakota

Job Description:

Conduct research to determine the fair, local-market value for vehicles involved in a potential total loss using the Internet and our proprietary database. This position works closely with claim adjusters from top insurers and auto deal­erships across the United States. Starting wage is $14.50 per hour.

– Establish fair market value of vehicles assisting insurers in claim settlement
– Update vehicle information and determine the availability and price of new or used vehicles
– Some outbound calling (non-sales related) required to automobile dealerships
– Maintain relationships with dealers and claim adjusters
– Provide supplemental research as requested

Job Requirements:

– High school diploma
– Some college preferred or equivalent work history
– 1-2 years prior customer facing experience required
– Strong analytical and problem solving skills
– Exceptional organizational skills with attention to detail
– Effective verbal and written communication skills

Link to Job Posting on Company Website:

Categories: Customer Service